PRIVACY AND SECURITY
At Linden Leaves we understand and respect the importance of privacy.
Your payment details are protected by computer encryption, and we ensure all orders and delivery addresses and telephone numbers remain confidential.
We will not sell, share or disclose your personal details, or details relating to your order except our delivery partners, unless required to do so due to legal reasons.
PRIVACY POLICY
Linden Leaves understands that your privacy is important and respects any personal information you choose to disclose to us. We adhere to international privacy guidelines and to the information as outlined in this privacy policy.
Collection of personal information
We do not collect any personal information except that which you choose to provide. For example, if you complete an online survey or form, or if you wish to make a purchase you may be asked to provide personal information, such as your contact information, delivery address, payment details etc.
Linden Leaves Online uses a secure site server to protect the personal details you enter. Our website is protected with a respected industry standard encryption system.
By submitting personal information to our site you are giving your consent for this information to be collected.
Use of personal information
Linden Leaves may use the information you provide to help us serve you better in every facet of our company, from product development to logistics and service.
We may share the information you send us with our Linden Leaves representatives who distribute Linden Leaves to our international markets, who are bound to treat any information received in accordance with this policy.
We do not share, sell, lease or pass on any of the information you submit to any non-Linden Leaves third parties, unless legally obliged to do so.
In some cases we may provide personal information to service companies providing Linden Leaves services, such as web hosting, internet order dispatches or similar, where this information is required for them to perform their functions. These companies may not use this information for any other purpose.
If you provide your details for competitions or any purpose where there are separate terms and conditions provided please read these terms and conditions as separate to our general policy.
Consent for email contact
If you provide your details on the JOIN US part of the site, or choose to be part the Linden Leaves network by email or other methods, we may use your contact details to keep you updated with emails such as our newsletters, competitions, surveys or other tidbits.
If you later decide you no longer wish to be included, please let us know and we will unsubscribe you and delete your details from our files at your request.
Linden Leaves may also use the details you have provided to notify you about deliveries, reply to your questions and comments and to generally provide excellent service.
Updating your details
You are entitled access to your personal details and may choose to change or remove personal data at any time. If you wish to do so please feel free to contact us and we will assist you with this.
The Linden Leaves community
Occasionally we may offer you information or links to other organisations via our on-line activities, such as links to our retailers and affiliates. Please note we cannot extend our authority over any material you may offer independently through affiliated organisations’ websites.
We endeavour to uphold an excellent standard of presentation and content on our international landing page and region-specific websites. If, however, you feel we have neglected to follow a professional level of practice we ask that you would inform us. Our responsibility and relationship to our customers is something we take seriously and we appreciate being notified if you feel this is being compromised by any of our websites.
If there is anything you wish to discuss with us, please get in touch. Your feedback and suggestions help us considerably and we are always interested in hearing your thoughts.
To contact us now please click here.
This policy was last updated November 2009.
Copyright 2009 Linden Leaves Ltd. All rights reserved.